FAQs

 

  • Question: How do I pick my colors for my Dazzle Berries, Dazzle Cookies, Dazzle Rice Treats, etc???                              Answer: There is an instructions box that you may leave your information in when placing your order. If you do not leave instructions there after you order you will receive an email confirmation. Please reply to that email with the designs and colors you would like. 

  • Question: When will I receive my local delivery order???        Answer: Most orders placed before 12pm Sunday - Friday will be delivered the same day between 4pm and 9pm but please give at least 24 hrs. Orders placed after 12pm may be placed on the delivery list for the next Kreative Treats business day (ie: Friday order placed at 3pm will be delivered Sunday). Our desire is to get your treats to you ASAP. For additional questions please reply to your confirmation email. 

  • Question: What are Kreative Treat's Business Days???          Answer: Our website is 24 hrs. However our business hours are 9am - 9pm Sunday - Thursday and 9am - 1 hr before Sunset on Friday. Closed Saturday. 

  • Question: When will I receive my order for shipping???          Answer: We want your treats to arrive fresh. So along with our cooling packs we are only shipping out Mondays, Tuesdays, and Wednesdays. We do not want your treats to get stuck on the weekend. So if you place an order Wednesday-Sunday your order will be shipped the following Monday and should arrive Wednesday or Thursday. All other orders will go out the following shipping day.